Terms of Service

Astoic Webmaster Plan

Last updated: July 11, 2026

Welcome to Astoic's Webmaster Plan. By subscribing to our monthly or annual plan, you (the "Client") agree to the following terms and conditions.

1. Scope of Services

Your subscription includes premium cloud hosting, continuous security monitoring, annual domain renewal (for .com, .org, and .net domains), and up to three (3) standard content updates per month.

• Included Updates: Minor text edits, swapping out existing photos, changing business hours, updating contact information, or uploading a client-provided blog post. Unused updates do not roll over to the next month.
• Overages and Out-of-Scope Work: If you use all three (3) included updates in a single month and need additional updates before your billing cycle resets, extra updates are billed at a flat rate of $50 per individual update request. For large, complex projects (such as creating entirely new multi-page sections or advanced custom coding), we will provide a custom quote before any work begins.

2. Fees and Automatic Renewal

• Billing Cycle: Payment is collected automatically via credit card through Stripe. Subscriptions run on a recurring basis — either monthly or annually — starting on the day you sign up.
• No Refunds: All payments are final. We do not offer prorated refunds, partial refunds, or credits if you choose to cancel your subscription mid-cycle.

3. Cancellation Policy

You may cancel your subscription at any time. To avoid being charged for the next billing cycle, cancellation requests must be submitted in writing via email to support@astoic.net at least three (3) business days prior to your auto-renewal date.

4. Client Responsibilities and Content Ownership

• Content Delivery: You are responsible for providing all text, images, and brand assets required for updates.
• Copyright & Permissions: You guarantee that all materials provided to us are legally owned by you or that you have explicit permission to use them. You are legally responsible for all content and images on your website. If someone sues us over materials you provided, you agree to cover our legal costs and damages.

5. Limitation of Liability (Uptime & Data)

While we utilize highly reliable premium cloud hosting infrastructure, no system is perfectly infallible. Astoic does not guarantee 100% uninterrupted uptime. We are not liable for any lost revenue, business interruptions, lost customer leads, or data loss caused by temporary server downtime, network outages, or third-party infrastructure failures.

6. Termination and Offboarding

If you choose to cancel your plan:

• Your hosting, maintenance, and security management will terminate at the end of your current paid billing period.
• You maintain legal ownership of your domain name and front-facing website content.
• Upon request, we will transfer your domain registration to your personal account and provide an export of your static website files. You are entirely responsible for securing new hosting and setting up your site elsewhere after termination.

Questions? Contact us at support@astoic.net.